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Getting stranded with an electric vehicle can be stressful, especially in Dubai’s heat, heavy traffic, or late hours. Traditional breakdown and roadside assistance services are usually designed for petrol or diesel vehicles and often rely on towing, which may not always be the safest or most practical solution for EVs.
PlusX Electric provides dedicated EV breakdown assistance in Dubai, designed specifically for electric vehicles. Our mobile support team reaches you quickly, delivers on-site charging, and helps you get back on the road without unnecessary towing whenever possible.
EV breakdown assistance is a specialized support service created exclusively for electric vehicles. Unlike conventional breakdown support, which often focuses mainly on towing, EV breakdown assistance prioritizes on-site charging and EV-specific support.
In many EV breakdown situations, a short on-site charge is enough to restore mobility and help you safely reach your home or the nearest charging station. We charge your EV with up to 10 kWh or 50 km of range, whichever comes first. If your vehicle’s 12V battery is dead, we also provide a jump-start service.
EV owners commonly face roadside issues such as:
Download the PlusX Electric App from the App Store or Play Store
Add your location details on the RSA booking screen
Our rescue team is dispatched immediately
On-site charging is done, and you’re ready to move again
We cover most areas across Dubai, including Downtown Dubai, Business Bay, City Walk, Dubai Marina, JLT, Palm Jumeirah, and more. We are not limited to any specific area, if you are stuck anywhere in Dubai, our service is available 24/7.
PlusX Electric has supported 50+ EV models in Dubai, including Tesla, BYD, BMW electric models,
Mercedes-Benz EQ series, Nissan Leaf, Audi e-tron, and more.
1. What happens if my EV battery dies completely?
If your EV battery is fully drained, our team provides on-site charging up to 10 kWh or approximately 50 km of range, whichever comes first, so you can safely continue your journey.
2. Do you tow electric vehicles?
We avoid towing wherever possible. In most cases, on-site charging is enough to get your EV moving again. Towing is used only if charging or on-site recovery is not feasible.
3. How fast can PlusX Electric reach me in Dubai?
Our average response time is within 60 minutes, depending on your location, traffic conditions, and other unforeseen factors.
4. Is jump-start service included in EV roadside assistance?
Yes. If your 12V battery is dead, we provide jump-start service as part of the EV roadside assistance offering.
5. Is EV roadside assistance available 24/7 in Dubai?
Yes. Our EV roadside assistance service is available 24 hours a day, 7 days a week, anywhere in Dubai.
6. How can I book EV roadside assistance?
You can book the service instantly by downloading the PlusX App, adding your location details on the RSA booking screen, and confirming your request.